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Banking on Trust: Navigating the PR Minefield Amid Interest Rate Hikes and Inflation Debates in the UK Financial Sector
The Bank of England's decision to significantly raise interest rates had an immediate impact on borrowers and savers and presented new communication challenges to UK banks. Our media analysis found that the interest rates' impact on inflation became the main point of...
Reputation at Stake: How Supermarkets Navigate Media Debates on Supply Chain Crisis, Automation, Sustainability, and Human Rights
Since the summer of 2021, widespread disruption to supply chains has hit the headlines and become one of the main narratives around the supermarket industry. Our media analysis found that Covid is still a big theme when it comes to supply chain disruptions while...
Smart Meters Divided the UK. This Media Analysis Shows Us Why
The planned national rollout of smart meters in the UK has been highly controversial, giving rise to heated media debates. Our media analysis found that cost-effectiveness emerged as the most pressing issue, while prepayment plans caused a reputational problem for...
PFAS Is Coming After Your Reputation. Here’s What PR and Comms Should Know
While the debate around PFAS is still focused mainly on the chemicals industry, there is growing media scrutiny of other sectors such as food, cosmetics, retail and fashion. Our analysis suggests that brands producing PFAS could learn some health comms lessons from...
Bad PR Can Trigger Another Financial Crisis. Just Look at Silicon Valley Bank’s Collapse
Myriad factors contributed to SVB's tragic story, but it was ultimately a failure of effective communication that led to the bank's collapse. Analysing the media debate, we found that communicating to the layman is just as important as investor relations, while CEO...
DSEI 2023 Was All About Industry Cooperation – Although Some Disagreed
The Defence and Security Equipment International show this year included cutting-edge products by big names like BAE Systems, Lockheed Martin, Raytheon, Thales and Rolls Royce. Our media analysis found that the Global Combat Air Programme between the UK, Japan...
Big Pharma Doesn’t Realise How Sensitive an Issue Obesity Is. Here’s What It Should Do
The recent media debate around popular weight loss drugs such as Wegovy indicated that pharma companies might lack a deeper understanding of how obesity is discussed in the public discourse. Our media analysis around obesity suggested that pharma companies should...
Commetric Research Quoted in Forbes
Commetric's research into the media debate around The Mobile World Congress 2023 was covered by Forbes' Senior Contributor Roslyn Layton. Read the Forbes article here. Commetric’s MWC analysis was based on human and machine assessment of 784 English-language articles....
Tobacco Companies Shouldn’t Become Health Brands to Fix Their Reputation. They Should Focus on These Issues Instead
Our analysis of the media debate around the demonised tobacco industry found that companies' efforts to reposition themselves as health brands were met with significant backlash and inflicted additional harm to their reputation. We suggest that tobacco PR and comms...