Latest thinking
The Role of Influencer Mapping in Reputation Management
The business media is full of expressions such as “every company is a… [fill in the blank] company”. The most popular example is “every company is a technology company”, which is often modified to “every business is a digital business” and, if we want to sound really...
Mobile World Congress 2019: 5G Battle Intensifies with Foldable Weapons
The 2019 instalment of the Mobile World Congress (MWC), the world's largest event for the mobile industry, was held in Barcelona. It attracted more than 109,000 visitors, over 55% of whom with senior-level positions, including more than 7,900 CEOs. The theme of this...
London Fashion Week A/W 2019: Brands at the Forefront of the Media Catwalk
Following New York, London is home to the second of each February’s "Big Four" fashion weeks, with the other two being held in Paris and Milan. This season, some fashionistas thought that the British capital eclipsed the Big Apple, with the show getting fancier than...
Sustainable Fashion: Bringing Green into Vogue
Sustainable fashion has become a management agenda for an increasing number of brands, and communicating environmental values is in the centre of many ambitious campaigns. Using our Influencer Network Analysis (INA) methodology, we analysed the recent media coverage...
Super Bowl LIII: Who Won the 2019 Brand Awareness Championship
Apart from sports, Super Bowl is about one thing: advertising. Super Bowl ads have become something of a cultural phenomenon, with companies trying not only to promote their products on the day of the game but also to build brand awareness by generating buzz around...
Gillette Ad Controversy: Social Media Insights
Analysing the Twitter conversation around Gillette's controversial ad, we found that the backlash might have been overstated by traditional media and that the brand's campaign was successful in terms of reach and customer engagement. In addition, we identified several...
Fast Food in the Media: The Rise of the Health-Conscious Consumer
As consumers become increasingly health-conscious, fast food brands are launching new products and drafting health-related communications strategies. Because they are entering a public discourse inherently hostile to their industry, they should get prepared by...
Crisis PR After a Hack: Case Studies
As the business world implements new technologies at an overwhelmingly accelerating pace and companies fiercely play “who’s more digital”, cybersecurity risks increase by the day. The US government has estimated that more than 4000 ransomware attacks have occurred...
Deconstructing Pharma Reputation and Corporate Communication
The media can have a disproportionate impact on your company’s reputation, leading many to speak of ‘media reputation’, or the overall evaluation of an organization as presented in the media. Far be it from me to equate media coverage with corporate reputation, it may...