What’s the problem: In today’s dynamic and rapidly evolving sports landscape, public relations and communications professionals are faced with a multitude of challenges. However, none have become as potent and immediate as managing the narrative around diversity and inclusion. Our media analysis of 2,064 English-language articles published in the last 12 months throws into stark relief just how significant this topic has become, and why it might be a considerable pain point for those steering the PR ship in major sports organisations.
Why it matters: According to data from YouGov’s Global Profiles, sports fans are more likely than average consumers to care about diversity and inclusion. In fact, 68% agree that ‘Sports need to be more inclusive’. This suggests not only a heightened public awareness but also an expectation of improvement within the sector.
Are PR & Comms underestimating the impact of diversity and inclusion in sports?
A major challenge for PR & communications professionals working for sports organisations is the escalating media attention on diversity and inclusion-related crises. Moreover, diversity and inclusion isn’t just about public image – it’s about the bottom line too. In this climate of accountability, organisations may face legal consequences for discriminatory practices. Public backlash and a loss of fan support can also directly impact revenue streams and sponsorships.
We found that the media’s discussion of diversity and inclusion in sports isn’t just substantial – it’s varied and complex:
This broad range of issues highlights the multi-faceted nature of diversity and inclusion within sports. Each topic requires a unique understanding, a tailored approach, and sensitive handling. The resulting narrative isn’t just a reflection of the sports organisation’s policies and practices but also shapes public perception and influences stakeholder opinion.
Our analysis paints a striking picture of how discussions around diversity and inclusion permeate through different sports, each presenting its unique set of challenges and narratives. Navigating these dicussions in sports is more than resolving high-profile controversies. The true challenges, and indeed opportunities, lie in tackling the systemic issues pervading the sports sector.
Take cricket, for instance. A sport deeply intertwined with tradition, it has recently faced an uncomfortable mirror of institutional failure. The Independent Commission for Equity in Cricket‘s damning report has shaken the very foundations of the sport. It brought to light deeply entrenched discrimination, transcending race and gender to touch upon socio-economic biases. This crisis serves as a stark reminder that ignoring inclusivity issues can lead to institutional unraveling, demanding more than apologies but fundamental changes at all levels.
The story of rugby, particularly in Wales, adds another layer of complexity. Here, the delayed response to sexism and racism allegations exemplifies how overlooking serious issues can spiral into a larger crisis. The aftermath led to a seismic shift in the governance of Welsh Rugby, driving home the point that timely transparency isn’t just morally right, but crucial for reputation management.
These narratives highlight a simple, yet profound truth: diversity and inclusion aren’t mere buzzwords but a pressing reality sports organisations must face. Embracing these challenges is an opportunity to lead by example, reshape sports culture, and redefine their legacy for the better.
How it affects the reputation of sports organisations: Our analysis found that sports organisations often fail to effectively manage these PR crises because they typically react to public exposure rather than proactively addressing underlying systemic issues. Some of the most influential sports organisations in the diversity and inclusion debate earned their media impact precisely because of their poor handling of a certain crisis.
How Commetric can help: In this complex landscape, Commetric’s media analytics offers a powerful tool for sports organisations. Our analytics can alert you to potential crises before they escalate, monitoring media sentiment to identify negative trends early on. This allows for preemptive action, enabling your organisation to mitigate potential damage to its reputation.
But our help doesn’t stop at crisis management. We dive deeper, providing insights on prevailing narratives and identifying key influencers, thereby shaping a comprehensive understanding of the diversity and inclusion discourse. This data-driven understanding can help PR & Communications Directors in crafting strategies that not only effectively address these issues but also promote positive outcomes.
By integrating Commetric’s media analytics into your strategy, your organisation can go beyond managing crises to actively championing diversity and inclusion. The result? Enhanced brand perception, strengthened relationships with stakeholders, and an elevated standing in today’s socially conscious world.
Ready to lead the charge? Discover how Commetric’s AI-driven and human-curated media analytics can equip your organisation to proactively drive diversity and inclusion.